Welcome to Appex Productions. This Refund Policy outlines the terms under which refunds are issued for products and services purchased through our website.
We strive to provide high-quality digital assets and services. Please read our policy carefully before making any purchases.
Due to the non-returnable nature of digital products, all sales of digital assets are final. Once a digital product (such as templates, presets, software, or media files) has been purchased and delivered or downloaded, no refunds will be issued.
We encourage you to review the asset descriptions, previews, and compatibility requirements carefully before completing your purchase.
If you encounter any technical issues with a purchased digital asset, such as a corrupted file or a significant deviation from its description, please contact our support team within 14 days of purchase. We will work with you to resolve the issue, provide a replacement file, or issue a refund at our sole discretion if the issue cannot be resolved.
For any subscription-based services or premium memberships, you may cancel your subscription at any time. Cancellations will take effect at the end of your current billing cycle. We do not provide partial refunds or credits for unused periods within a billing cycle.
If you believe there has been a billing error or an unauthorized transaction, please notify us immediately at our contact email. Appex Productions reserves the right to investigate and resolve disputes on a case-by-case basis. Filing a fraudulent chargeback may result in the permanent suspension of your account and access to our services.